At FLOK, we understand that sometimes things don't go as planned. That's why we've designed a simple process for returns and exchanges so you can enjoy our clothing worry-free.

How to Make a Return or Exchange

1. Contact Our Team: Email us at floksportswear@gmail.com  within 30 days of receiving your order. Include your order number and the reason for the return or exchange.

2. Prepare Your Package: Pack the items you wish to return or exchange in their original packaging, ensuring they are in the same condition as when you received them (unused, unwashed, and with all tags attached).

3. Send Your Package: Ship your package to our returns address in USA. Remember, return shipping costs are the customer's responsibility. We recommend using a shipping service with tracking to ensure your package reaches our facilities.

4. Processing Your Request: Once we receive and verify the items, we will process your return or exchange within 10 to 15 business days. We will notify you by email once the process is complete.

Return Policy

* Time Frame: We accept returns within 30 days of receiving your order.

* Conditions: Items must be unused, unwashed, and with all tags attached.

* Shipping Costs: Return shipping costs are the customer's responsibility.

Contact Us

For any questions or additional assistance, our customer service team is here to help. Don't hesitate to email us at floksportswear@gmail.com or reach out through our social media channels.